Shipping & Delivery

Thank you for shopping with Priceless Stores! Below is all the information you need about our shipping and delivery processes.

1. Shipping Areas

Priceless Stores delivers nationwide within Nigeria. Unfortunately, we do not offer international shipping at this time.

2. Shipping Rates

  • Free Shipping: Orders above ₦50,000 qualify for free standard shipping in major cities (Lagos, Abuja, Port Harcourt, etc.). Other locations may incur charges.
  • Standard Shipping: Costs between ₦800–₦5,000 depending on your location.
  • Express Shipping: Available for an additional fee for faster delivery (subject to availability).

Estimated shipping costs are shown during checkout.

3. Delivery Times

Delivery times vary based on your location:

  • Major Cities: 1–3 business days.
  • Other States : 3–7 business days.

These timelines begin once your order is shipped, not when it is placed.

4. Order Processing Time

Orders typically take 1–2 business days to process before being handed over to our logistics partners. Processing times may increase during peak periods like holidays.

5. Tracking Your Order

After shipment, you’ll receive a tracking number via email or SMS. Use this number to monitor your delivery through our courier partners.

6. Delivery Address

Ensure your delivery address is accurate during checkout. To update it after placing an order, contact us immediately at pricelessstore000@gmail.com or call +234 806 671 6148 (WhatsApp). Note that changes may incur additional fees.

7. Signature Upon Delivery

Some deliveries require a signature. If unavailable, arrange for someone else to accept the package or provide safe delivery instructions.

8. Failed Deliveries

If your package cannot be delivered due to incorrect details, refusal, or other reasons beyond our control, it will be returned to us. Resending the package may require additional shipping fees.

9. Customs and Duties

Since we only ship within Nigeria, there are no customs duties or import taxes. However, local taxes (if applicable) are the recipient’s responsibility.

10. Damaged or Missing Items

If your package arrives damaged or items are missing, notify us within 48 hours of receipt by emailing pricelessstore000@gmail.com. Include photos or descriptions, and we’ll assist promptly.

11. Cancellations and Changes

Orders can only be canceled or modified if they haven’t been processed. Once shipped, orders cannot be altered. Contact us at pricelessstore000@gmail.com for cancellations or changes.

12. Contact Us

For any questions or concerns, reach out to our customer service team:

We’re committed to making your shopping experience smooth and hassle-free. Thank you for choosing Priceless Stores!